Last updated: 25 March 2026
Thank you for visiting and shopping at Maa Durga Ayurved Bhander. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Orders placed after business hours or on holidays will be processed on the next working day.
- You will receive an order confirmation once your order is successfully placed.
2. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order weight.
- We may offer free shipping on selected products or orders above a certain value, which will be clearly mentioned on the website.
3. Delivery Time
- Estimated delivery time is 7–15 business days within India.
- Delivery timelines may vary depending on your location, courier partner, and unforeseen circumstances.
4. Shipping Locations
- We currently ship across India.
- At this time, we do not offer international shipping.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order through the courier partner’s website using the provided tracking details.
6. Delays in Delivery
While we strive to deliver your order on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Courier service issues
- Government restrictions or lockdowns
In such cases, we will keep you informed and appreciate your patience.
7. Incorrect Address or Failed Delivery
- Please ensure that the shipping address provided is accurate and complete.
- If delivery fails due to an incorrect or incomplete address, the customer will be responsible for additional shipping charges.
8. Damaged or Lost Packages
- If your package is damaged during transit, please contact us within 48 hours of delivery with supporting photos.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue and provide a suitable solution.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Maa Durga Ayurved Bhander
Town/P.O – Kamakhyaguri
Landmark: Near Kamakhyaguri Bisarjan Ghat, Super Market Road
District: Alipurduar, West Bengal – 736202
📧 Email: madurgaayurved@gmail.com
📞 Phone: +91 9706593484
🌐 Website: https://maadurgaayurvedbhander.com